PURELY TANZANIA

FAQ

+ What is included in your prices and what are additional costs?

All our prices are quoted in US dollars (US$) per person and in general include park entrance fees, conservation fees, camping/hut/lodge costs, full board/a cook, English speaking driver/mountain guides, porters on treks, 4×4 vehicle on safari, staff and vehicle fees, unlimited game viewing within park opening hours and permit validity.

Once the final programme is sent to you for your approval, please read carefully what is included/ excluded in your tour.

As of 1st July 2016 all tourism services (including park fees!) are no longer exempted from the value added tax (VAT); therefore, 18% VAT is applicable and will be included in the final price of your programme.

Items of personal nature (e.g. toiletries, phone calls, souvenirs, etc), additional drinks/ meals/ accommodation/ transfers/ tours/ stop-overs, insurance, tipping and gratuities to the crew are not included in our prices.

+ How much is a good tip?

Gratuities are not included in our prices, but are expected; an amount of the tip depends on your appreciation of the received services. An estimation of 5-10% of the total you have paid for your tour can be considered as a tip to the crew. In general, one can say that 30 US$ per day is an average tip for a guide and 20 US$ per day for a cook. A porter 10 US$ per day. Given amounts are for the group, not per person, and you can always give more.

+ We are a group of 7 people. Do we get a discount?

Certainly. We have prepared special rates for larger groups. Since the discount depends on the tours you have chosen, please contact us for additional information.

+ I am alone. How can I join others for a safari or a trek?

If you are flexible about departure dates and itineraries, we could sign you up to one of our groups with other people who have already booked.

+ Do I get a discount if I book both, a safari and a trekking tour with your company?

Definitely. The percentage of the discount however, depends on the tours you have chosen. Please, contact us for more information.

+ How do I proceed with my reservation and payment?

Once you have agreed on a specific tour and the price, a 25%-50% deposit payment (bank transfer or CreditCard payment) will be required. Your booking will be confirmed upon receiving your deposit, and a confirmation of receipt sent to you via e-mail. The deposit will be used to make all the necessary reservations. If not agreed otherwise, the remaining balance is due 30 days prior the start of your tour. See more in Terms & Conditions.

In town, there are several ATM machines and several banks where you can exchange local currency Tanzanian shillings TZS into foreign currency US$ if you choose to use your DebitCard or CreditCard (Visa or MasterCard) at any of the ATMs. Please note that you can only withdraw local currency; amount is usually limited up to 400.000 TZS (about 200 US$) per withdraw but you can withdraw several times depending on your daily Card limit. Please also note, that US$ cash notes older than 2006 are not accepted in Tanzania and that exchange rate is higher for 50 and 100 US$ notes compared to 20, 10, 5, 1 US$ notes.

+ Can I use Euro’s in Tanzania?

The Euro (as any other »hard« currency) can be exchanged into Tanzanian Shillings (Tsh) and/or US$ at any bank or exchange office; however, the exchange rate will be less favourite since Euro is not used for any of the local payments.

+ How can I travel from Arusha to Zanzibar?

The fastest way is by flying; a direct domestic flight to Zanzibar will take approximately one hour and we can do all the necessary bookings for you. If you choose a luxury coach, it will take approximately nine hours to reach Dar es Salaam and another three hours by ferry. Since the last ferry departs from Dar es Salaam early in the afternoon, you will probably have to stay overnight.

+ I am a female traveler. Any advice?

Take precaution as you would in any unfamiliar area. Do not walk alone after dark, do not show off your valuables, and do not leave your drink on the table when you go to the toilet.

Follow the dress code; do not wear skimpy outfits and do not show your cleavage, it will only bring unwanted attention. In Muslim areas (especially in the cities in Zanzibar) as well as in remote villages, cover your knees and shoulders. For some reason, locals get excited when they see women in tight trousers/shorts. Tight capri pants are not a good idea unless you crave for attention and men whistling and shouting.

Be firm but polite when saying no to an invitation (and you can expect many invitations to the disco and even marriage proposals!).

Be smart, and avoid uncomfortable situations.

And most important of all – do not walk around with constant fear; the chances that something bad will happen are very low! So, enjoy your holiday and relax!

+ When is the best time to visit the parks?

Serengeti National Park: all year round;
Ngorongoro Conservation Area: all year round;
Lake Manyara National Park: all year round;
Tarangire National Park: all year but better viewing in a dry season (June-March);
Arusha National Park: all year round;
Kilimanjaro National Park: all year round;
Ruaha National Park: dry season (June-March);
Selous Game Reserve: dry season (June-March).

+ Are drones allowed?

The use of drones is not allowed unless a special advance permit is approved by the Tanzanian Ministry of Defense. Without requested permit, drones can be confiscated at the point of entry. Drones are strictly prohibited inside the national parks!

+ Single use of plastics and Tanzania plastic bags ban – what am I allowed to carry? 

It is highly recommended you bring (or buy locally) a re-fillable water bottle, especially if you are climbing Kilimanjaro (at least two 1-liter re-usable water bottles), as single use plastics, and especially single use plastic water bottles, are strictly not allowed on the mountain.

Also, the Government of Tanzania issued an official notice to all travelers planning to visit Tanzania that from 1st June 2019 all plastic carrier bags, regardless of their thickness will be prohibited from being imported, exported, manufactured, sold, stored, supplied and used in Tanzania. However, plastic or plastic packaging for medical services, industrial products, construction industry, agricultural sector, foodstuff, sanitary and waste management are not prohibited. Visitors are advised to avoid carrying any plastic carrying bags in all their luggage (checked-in and carry-on) before embarking on a visit to Tanzania. Read notice here.

+ Suitcase or backpack?

Actually it depends on where you are going and your means of transport. If you have chosen a lodge safari and flying between the mainland and the coast, a suitcase would be acceptable otherwise bring a backpack. Some air charters limit their baggage to 15 kg maximum (including hand luggage), therefore travel light. And note, that suitcases are not allowed up Mt. Kilimanjaro.

+ Can I leave excess luggage behind whilst on safari or trekking?

Yes, in most hotels you can leave your trekking equipment behind whilst on safari, or swimming gear whilst on the mountain; but on condition, that you return to the same hotel afterwards. If you wish, you can also leave the excess luggage in our office.